Support

Account, wallet, and game help for NovaPlaySlots.

Deposits, withdrawals, currency switching, and transaction history.

Launch errors or missing history — include the game name and time.

Limits, timeouts, and self-exclusion tools on the Responsible Gambling page.

support@novaplayslots.com — include your username and a clear description.

Quick answers

Use Forgot Password if you cannot sign in. Never share passwords or one-time codes with anyone claiming to be staff.

Funds credit after your agent or staff confirms the request. Check Transactions for the ledger.

Switch preferred currency from the wallet selector in the header. Active game sessions may restart after a change.

Visit Responsible Gambling for limit tools. Support can also guide you through self-exclusion.

Set deposit, loss, and session limits, or self-exclude from your account.